Refund policy

Thank you for shopping with Martholic.

We offer a 7-day return and replacement policy for eligible products from the date of delivery.

Eligibility for Return:

• Product must be unused and in original condition.

• Product must be returned with original packaging.

• Return request must be raised within 7 days of delivery.

Non-Returnable Products:

• Personal care products

• Customized products

• Gift cards

• Digital products (if applicable)

Refund Process:

After receiving and inspecting the returned item, refunds will be processed within 5–7 business days to the original payment method.

Damaged or Wrong Product:

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours with photos or videos.

Email: martholicofficial@gmail.com